Frequently Asked Questions

Everything you need to know about SHIFA

1. What is Moringa?

Moringa, also known as Murungai, is a remarkable plant traditionally valued for generations as part of everyday nutrition and wellness. SHIFA celebrates this extraordinary botanical by bringing carefully selected Moringa into a modern, convenient daily lifestyle.

2. What makes SHIFA products different?

SHIFA is built on a simple philosophy: quality begins with what you put into the product. We carefully select our ingredients and focus on purity, quality and thoughtful formulation to create products designed for modern everyday wellness.

3. What ingredients are used in SHIFA products?

Every SHIFA product is made with carefully selected ingredients chosen for their quality and suitability. Each product page provides the complete ingredient information, so you can make an informed choice about what you bring into your daily routine.

4. How should I enjoy SHIFA Moringa Powder?

SHIFA Moringa Powder is designed to fit effortlessly into your daily routine. Follow the recommended serving and preparation instructions provided on the product packaging. It can be incorporated into your preferred food or beverage according to the product directions.

5. How do I prepare SHIFA Moringa Tea?

Simply place one SHIFA tea bag into a cup, add hot water and allow it to steep according to the preparation instructions on the packaging. Enjoy it as part of your everyday wellness ritual.

6. Where are SHIFA products made?

Proudly made in Malaysia. SHIFA is committed to developing and producing quality products with careful attention to ingredient selection, manufacturing standards, food safety and quality control.

7. Are SHIFA products Halal and compliant with Malaysian food requirements?

SHIFA is committed to maintaining the highest standards of quality, food safety and regulatory compliance.

Our food products are developed and manufactured in accordance with the applicable requirements of the Ministry of Health Malaysia (KKM), including the Food Act 1983 and Food Regulations 1985, together with the relevant food safety and labelling requirements.

SHIFA also remains committed to obtaining the relevant Halal certification for our products. The official Halal certification will be displayed on our website and product packaging once it has been officially granted.

Quality you can trust. Standards you can see.

8. How should I store SHIFA products?

For the best product quality, store SHIFA products in a cool, dry place away from direct sunlight, heat and moisture. Keep the packaging securely sealed after opening and always follow the storage instructions provided on the product label.

9. Who should use caution with Moringa?

Moringa is a naturally nourishing food. However, certain individuals should seek professional advice before adding concentrated Moringa products to their daily routine.

Please speak with your doctor or qualified healthcare professional if you:

  • 🤰 Are pregnant or breastfeeding
    Seek professional advice before consuming concentrated Moringa products.
  • ❤️ Have an ongoing health condition
    Especially if you have a cardiovascular, metabolic or other chronic health condition.
  • ⚕️ Take medication or other supplements
    Professional guidance can help you consider potential interactions with your existing medicines or supplements.

When in doubt, ask first.

This information is provided for general wellness education only. It is not intended to diagnose, treat, cure or prevent any disease and should not replace professional medical advice.

10. Where can I purchase SHIFA products?

Your SHIFA wellness journey is just a few clicks away. Shop through our official online store and authorised e-commerce platforms and have your favourite SHIFA products delivered conveniently to your doorstep.

11. How can I contact SHIFA?

We would love to hear from you. Whether you have a question about our products, ingredients, orders or your SHIFA experience, our team is here to help.

Connect with us through WhatsApp, email, Facebook, Instagram or TikTok.

Your Wellness, Our Priority

At SHIFA, we believe wellness begins with thoughtful choices.

Pure Nature. Thoughtful Wellness.

SHIFA Botanical Wellness

Still have a question? Message us on WhatsApp.